Technical Support

Before contacting our technical support team, please ensure that you have checked the answers to our frequently asked technical questions. You might not even need to get in touch.

FAQ

Are Typing Pal 6 and Garfield’s Typing Pal compatible with the Mac OS X operating system?

Typing Pal 6 and Garfield’s Typing Pal are not currently compatible with the Mac OS X operating system. However, you may sign up for a one-year subscription to Typing Pal online, which is compatible with Mac OS X and Windows.

My child’s school has a subscription to Typing Pal Online, but he can’t sign in to his account. What can I do?

Check with the educational institution that the subscription is active and the login is working. If the username or password has been forgotten, ask the appropriate staff member for it.

I have just run Typing Pal for the first time on my computer, but it seems like some elements are not being displayed.

Make sure that you have the most recent version of Adobe Flash Player. You can get the most recent version by following this link.

Can I skip certain exercises and follow a different order than the one suggested by Typing Pal 6 or Garfield’s Typing Pal?

 Yes. Right-click on the exercise you want to do and select “Do this exercise next” from the drop-down menu.

 

If these answers haven’t helped, please clearly fill in your query on the form below. We will endeavour to respond to queries within 48 hours between Monday to Friday. Please make sure you provide a working email address, as this is how we will get back to you.

 

Druide informatique inc.
1435 rue Saint-Alexandre, Suite 1040
Montréal (Québec) H3A 2G4
Canada

Telephone
Tel.:+1 514-484-4998

Toll free
North America : 1-800-537-8433
Europe : 00.800.53.70.84.33

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